PRIVACY POLICY

AI SERVICES & INTELLIGENT DASHBOARDS

Effective Date: 01/21/2026

1. INTRODUCTION AND SCOPE

This Privacy Policy (the “Policy”) is issued by WORKADDIC LLC (“Workaddic“, “Company“, “we“, “us“, or “our“), a Florida Limited Liability Company with its principal place of business at 1111 Park Centre Blvd, Suite 450, Miami Gardens, FL 33169, United States.

This Policy describes how we collect, use, store, process, disclose, and protect information, including personal information, obtained from users (“you” or “your“) of our websites, AI-powered receptionist services, intelligent dashboards, automation tools, and any related products or services (collectively, the “Services”).

By accessing or using the Services, you acknowledge that you have read, understood, and agree to the practices described in this Policy. This Policy forms part of and is incorporated into our Terms and Conditions.

2. INFORMATION WE COLLECT

2.1 Personal Information

We may collect the following categories of personal information:

  • Identifiers such as name, email address, phone number, postal address, account identifiers, IP address, or similar identifiers
  • Commercial information such as records of services purchased or considered
  • Audio and electronic information, including call recordings, voicemails, transcriptions, and AI-generated call summaries
  • Professional or employment-related information voluntarily provided to us

2.2 Usage and Technical Data

We automatically collect certain information when you interact with our Services, including:

  • Website usage data, access logs, and traffic information
  • Device and connection data such as browser type, operating system, and IP address
  • Call logs, message logs, timestamps, routing data, and related metadata

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve the Services, including:

  • Session cookies required for core functionality
  • Preference cookies to store user settings
  • Security cookies to protect accounts and systems
  • Analytics cookies to understand usage patterns and improve performance

You may manage cookies through your browser settings. Disabling cookies may limit certain features of the Services.

2.4 Location Data

Where permitted and enabled, we may collect approximate location data derived from IP addresses to enhance service functionality. You may disable location sharing via your device or browser settings.

3. HOW WE USE INFORMATION

3.1 Core Uses

We use collected information to:

  • Provide, operate, and maintain the Services
  • Create and manage user accounts
  • Process billing and payments
  • Deliver customer support and technical assistance
  • Communicate service-related notices and updates
  • Monitor security, prevent fraud, and detect abuse
  • Improve reliability, performance, and user experience

3.2 Product Improvement and Analytics

We may use information in aggregated or de-identified form to:

  • Analyze usage trends
  • Improve existing features
  • Develop new products and AI capabilities
  • Train, test, and evaluate internal systems

We do not sell personal information for monetary consideration.

4. DATA SHARING AND DISCLOSURE

4.1 Service Providers

We may share information with trusted third-party service providers that perform services on our behalf, such as hosting, analytics, communications, cloud infrastructure, and payment processing. These providers are authorized to use information solely as necessary to perform services for Workaddic.

4.2 Business Transactions

Information may be disclosed or transferred as part of a merger, acquisition, financing, reorganization, or sale of company assets, subject to reasonable confidentiality safeguards.

4.3 Legal and Safety Obligations

We may disclose information when required to comply with applicable laws, regulations, legal processes, or governmental requests, or when necessary to protect the rights, safety, and property of Workaddic, our users, or others.

4.4 Aggregated or De-Identified Data

We may share aggregated or de-identified data for business, analytics, research, or product development purposes.

5. DATA RETENTION AND SECURITY

5.1 Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

5.2 Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.

6. YOUR CHOICES AND RIGHTS

You may request to:

  • Access, update, or correct certain account information
  • Request deletion of personal information, subject to legal, contractual, and operational limitations
  • Opt out of non-essential marketing communications

Requests may be submitted using the contact information provided below.

7. INTERNATIONAL DATA PROCESSING

Our Services are operated from the United States. If you access the Services from outside the United States, you acknowledge and agree that your information may be processed and stored in the United States or other jurisdictions where Workaddic or its service providers operate.

8. CHILDREN’S PRIVACY

The Services are not intended for children under the age of thirteen (13). We do not knowingly collect personal information from children under 13.

9. CHANGES TO THIS POLICY

We may update this Policy periodically. Material changes will be posted on our website or communicated through the Services. Continued use of the Services after changes become effective constitutes acceptance of the revised Policy.

10. RIGHTS UNDER U.S. PRIVACY LAWS

10.1 California and State Privacy Rights

Residents of certain U.S. states, including California, may have rights under applicable privacy laws to request access to or deletion of personal information, subject to statutory exceptions.

Workaddic does not sell personal information as defined under applicable U.S. privacy laws.

11. THIRD-PARTY TOOLS AND SERVICES

We may use third-party tools and services, including but not limited to:

Analytics and Monitoring

  • Google Analytics
  • Cloudflare
  • Segment
  • Mixpanel
  • PostHog

Development and Infrastructure

  • GitHub
  • Cloud hosting providers

Each third-party provider processes data according to its own privacy policies.

12. PAYMENTS

Payment processing is handled by third-party payment processors. Workaddic does not store full payment card details on its systems.

13. CONTACT INFORMATION

For questions or requests related to this Privacy Policy, please contact:

WORKADDIC LLC
Email: info@workaddic.com

14. GOVERNING LAW

This Privacy Policy is governed by the laws of the State of Florida, without regard to conflict of law principles.

© Workaddic LLC. All Rights Reserved.